Visit our PASIG STORE, open TUE-SAT from 8AM-4PM, where you can explore our creative floral design options. Our MANILA location operates MON to FRI from 8AM-4PM and SAT from 9AM-3PM for pickup only. Join the Richard Go floral workshop to experience the art of floral artistry firsthand.

Jasam Floral Sundries

CALL, SMS, VIBER OR WHATSAPP 09175310599

  • Home
  • Shop
  • Floral Foam
  • featured products
  • Flower Care
  • Floral Spray Paints
    • Neutrals
    • Blues
    • Red
    • Pink & Peach
    • Violets & Purples
    • Yellows, Oranges, Browns
    • Greens
    • Metallics
  • Ribbon & Wrapping
    • RIBBONS
    • PLASTIC WRAPPERS
    • KRAFT PAPER
    • BAGS & BOXES
    • ABACA, MESH AND TEXTURED
    • NON WOVEN FABRIC
  • Workshops
  • More
    • Home
    • Shop
    • Floral Foam
    • featured products
    • Flower Care
    • Floral Spray Paints
      • Neutrals
      • Blues
      • Red
      • Pink & Peach
      • Violets & Purples
      • Yellows, Oranges, Browns
      • Greens
      • Metallics
    • Ribbon & Wrapping
      • RIBBONS
      • PLASTIC WRAPPERS
      • KRAFT PAPER
      • BAGS & BOXES
      • ABACA, MESH AND TEXTURED
      • NON WOVEN FABRIC
    • Workshops
  • Sign In
  • Create Account
  • Bookings
  • Orders
  • My Account

  • Signed in as:

  • filler@godaddy.com

  • Bookings
  • Orders
  • My Account

  • Sign out

Jasam Floral Sundries

CALL, SMS, VIBER OR WHATSAPP 09175310599

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Floral Foam
  • featured products
  • Flower Care
  • Floral Spray Paints
    • Neutrals
    • Blues
    • Red
    • Pink & Peach
    • Violets & Purples
    • Yellows, Oranges, Browns
    • Greens
    • Metallics
  • Ribbon & Wrapping
    • RIBBONS
    • PLASTIC WRAPPERS
    • KRAFT PAPER
    • BAGS & BOXES
    • ABACA, MESH AND TEXTURED
    • NON WOVEN FABRIC
  • Workshops

Account

  • Bookings
  • Orders
  • My Account

  • Sign out

  • Sign In
  • Bookings
  • Orders
  • My Account

Returns and Refunds Policy FAQ

Please reach us at 09175310599 (VIBER)  if you cannot find an answer to your question.

 We accept returns and exchanges for items that are damaged, defective, or incorrectly shipped. Due to the nature of floral sundries, items must be returned in their original packaging and unused. 

You must report any issues (damaged items or missing pieces) via our 

Website Contact Form or email within 24 hours of receiving your package.

Viber or Whatsapp: +639175310599


Required Information: To facilitate efficient handling, customers must provide:

1. Full Name and Contact Details

2. Invoice or Transaction Number or Order Number and Date of Purchase

3. Clear Photos or Videos of the product (especially for damaged or incorrect items)

4. A brief description of the issue.

Yes. For the protection of both the buyer and the seller, we strictly implement a "No Unboxing Video, No Refund" policy for all fragile items and floral supplies. Please ensure the video starts before the courier pouch/box is opened and clearly shows the shipping label. 

Under DTI guidelines, "Change of Mind" is not a valid reason for return or refund. We encourage you to review your cart carefully before checking out. 

 Once your return is approved and the item is inspected, we will process your refund.

  • Payments via GCash/Maya/Bank Transfer: 1–3 working days.
  • Paypal/Credit Card: 5–10 working days (depending on your bank's policy).
  • Store Credit: Issued immediately as a voucher code.

 

  • If the error is ours (wrong item/defective), jasamfloralsundries will cover the return shipping costs.
  • For all other DTI-approved returns, the customer is responsible for the shipping fee.

Contact Us

Better yet, see us in person!

We love our customers and strive to provide excellent customer service, so feel free to visit during normal business hours to learn more about our return policy and refund process.

Jasam Floral Sundries

2650 Old Panaderos Street, Santa Ana, Manila, Metro Manila, Philippines

09175310599

Hours

Open today

09:00 am – 05:00 pm

Send a note

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cancel

Copyright © 2021 Jasam Floral Sundries - All Rights Reserved.


Powered by

  • About Us
  • FAQ Returns Refunds

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept